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Terms and Conditions

Tribecar Pte Ltd (hereinafter called “the owner” which expression shall where the context so admits include the owner’s successors-in-title) hereby agrees to let and the hirer named herein (therein-after called “the Hirer”) agrees to take on hire the motor vehicle described herein (hereinafter called “the said vehicle”) subject to the following terms and conditions:

  1. The said vehicle (and all tools and accessories therein) is the property of the Owner and the Hirer shall be a mere bailee thereof and no interest in it shall pass on to the Hirer.
  2. The hiring shall commence on the date and at the time specified and shall continue for the period and end on the date and at the time stated unless extended or as expressly requested by the Hirer.
  3. The Hirer shall pay in full the hire charge specified herein before the commencement of hiring. No part of such hire charge shall in any circumstances be refunded except at the discretion of the Owner. All credit return is subject to the approval of General Manager.
  4. If the Hirer shall fail to return the said vehicle at the expiration of the period of hire, then without prejudice to the other rights of the Owner, the Hirer shall pay to the Owner for every hour elapsing between the time of such expiration and the time the said vehicle is returned to the Owner, such further other charge in accordance with the Owner’s current rate of hire charges or at such other rates as the Owner may in its absolute discretion thinks fit. All charges and amounts due which are not paid when due shall bear an interest of 1.5% per month until they are paid.
  5. The said vehicle may only be driven by the Hirer or persons who have expressly designated and authorized therein (here-inafter called “the authorized driver”). The Hirer and the authorised driver must be in possession of a valid driving licence and shall at all times drive the said vehicle in a careful and skillful manner, observing the traffic regulations and laws and in the event of any breach thereof, the Hirer shall pay all fines, cost of repairs and penalties which may be incurred and shall also answer all Police and Traffic Court Summonses, Notices and Inquiries in connection therewith. Particular attention is to be accorded to the following: –
  6. The Hirer shall not carry load or passengers in excess of the Motor Vehicle’s Licensed carrying capacity (i.e. one driver and four passengers);
  7. The Hirer shall not drive the said vehicle whilst under the influence of intoxicating liquor or drugs.
  8. It is expressly forbidden to hire the said vehicle out to third persons or to let unauthorised persons or learners to use the said vehicle or to permit the said vehicle to be used for illegal purposes (for instance: in connection with theft, drug peddling or trafficking, smuggling or any other criminal activity) or the purposes of test or racing. Failure to comply may entail serious consequences as the Hirer assumes full responsibility and in the event of the said vehicle being seized, confiscated or forfeited as a result thereof, the Hirer shall indemnify the Owner for all losses incurred including the value of the said vehicle.
  9. The Hirer and the authorized driver must be over 23 years of age and under 60 years and be holding valid driving licenses and have a minimum of 2 years regular and qualified driving experience. Failure to observe stipulation may return all damages costs to be borne by the Hirer.
  10. The Hirer agrees that a punctured tyre, empty petrol tank, loss of vehicle’s key or locked keys inside of vehicle, by itself, does not constitute a breakdown and that in the event the owner’s 24-Hours Emergency Service is called upon to respond to such occurrence, the Hirer shall bear the cost of such response at $50.00 before GST per trip.
  11. The Hirer or authorized driver shall report all accidents involving the said vehicle to the Owner immediately and should there be bodily injuries also to the police not later than 24 hours after the accident. The Hirer or authorized driver shall not admit or compound any claim either partially or in full. Hirer is to secure the names and addresses of all witnesses as well as the registration number of all vehicles involved in the accident. All communications or letters received from the police or third parties are to be referred to the owner immediately. The Hirer shall not abandon the said vehicle without adequate provisions for safeguarding and security the same. Failure to comply with rule 5 and 7 will render Hirer liable for all cost and third party claims irrespective of CDW fee being paid.
  12. The Owner shall not under any circumstances be liable to make any payment to the Hirer in respect of or to indemnify the Hirer against any loss, injury or damage sustained by the Hirer or by any third party as result of the use of the said vehicle or as result of any defect therein and in taking delivery of the said vehicle the hirer shall be deemed to have satisfied himself that it is in all respects roadworthy and in a proper and safe condition.
  13. If for any reason the vehicle described in the schedule of any other vehicle ordered by the Hirer prior to the commencement of the period of hire is not available at the time of such commencement, the Owner shall have the right to replace the said vehicle with an alternative vehicle of similar seating capacity and performance and if no such alternative vehicle is available or if the Owner shall decline to provide an alternative vehicle then the Hirer shall be repaid any hire charge and deposit (if any) paid by him after offsetting the rental charge and costs incurred but shall have no other claim of any kind whatsoever against the Owner. However if no deposit is paid, Hirer must pay for rental charges incurred on demand.
  14. The Hirer shall pay for the cost of fuel during the period of hiring PROVIDED ALWAYS that the Hirer having taken delivery of the said vehicle with a full tank of fuel shall return it likewise failing which the Company shall be entitled to refill the tank and the refilling cost including a 30% surcharge on top of the fuel, subject to a minimum of $50.00 thereof shall be recoverable from the Hirer.
  15. The vehicle is NOT covered by a motor insurance policy covering personal accident insurance for the Hirer, his passenger or authorized driver and the Owner shall not be responsible for any liability claims, injuries or otherwise in connection with any accident death or the losses arising from the use of the vehicle. The Owner may at the request of the Hirer and upon payment of the requisite charges arrange for separate personal accident coverage for bodily injury or death.
  16. The said vehicle shall be covered under a Vehicle Insurance policy, which contains an excess Clause as Stipulated/Stated in the current Owner’s Car rental Standard Brochure Tariff. Paying the current premium rate per day for Collision Damage Waiver may reduce the excess Clause. For the category of vehicle hired Collision Damage Wavier does not cover Missing/Stolen vehicles’ item.
  17. On or prior to the expiration of the period of hire, the Hirer shall return the said vehicle together with all tyres, tools, accessories and equipment to the Owner at any of the Owner’s designated stations in as good order and condition as the said vehicle was when collected by the Hirer from the Owner.
  18. No relaxation forbearance or indulgence by the Owner in enforcing any of the terms and conditions of this Agreement shall prejudice or affect the rights and powers of the Owner hereunder nor shall any waiver or any breach operate as a waiver of any subsequent or continuing breach.
  19. The Hirer is responsible for obtaining the required cash card with sufficient balance prior entry into any roads within the ERP system.
  20. In the breach of the terms and conditions of the agreement the Owner reserves the right to resume possession of the hired vehicle at anytime from the Hirer in the Owners’ interest without prejudice.
  21. The Owner shall not be liable to the Hirer or any person for any loss or damage whatsoever and howsoever caused or occasioned by reason of the Owner resuming possession of the vehicle nor shall the Owner be liable to any person for monies, goods, articles or things not belonging to the Owner which are in or alleged to be in the vehicle at the time the Owner resumes possession of the vehicle.
  22. The Hirer shall not take the said vehicle outside mainland Singapore, Malaysia or any other territory outside Singapore without the written consent of the Owner. Failure to comply with this term may entail serious, consequences and the Hirer shall assume personal and full responsibility and in the event of the said vehicle being damaged, seized, confiscated or forfeited as a result thereof, the Hirer shall indemnify the Owner for all losses incurred including the value of the said vehicle.
  23. That in addition, the Hirer shall be deemed to have extended the period of hire by reason of the Hirer’s failure to return the said vehicle or continued possession and/or continued use of the said vehicle upon the same terms and contained herein. The Hirer shall also be bound by these terms and conditions in respect of any replacement vehicle hired in lieu of the said vehicle.
  24. The Vehicles that are rented out to the Hirers may or may not be owned by Tribecar Pte Ltd, and may be the property of the relevant car rental operators (“Tribecar Partners”) who have authorised Tribecar Pte Ltd to utilise such Vehicles for the provision of services.
  25. Each of the Owner’s partner who is not a party to this Agreement shall be entitled to the benefit of owner’s rights under the relevant terms of this Agreement, which shall include without limitation to the provisions relating to accident repair, insurance matters, refurbishment, cleaning, processing rentals and all car related matters. Such partner(s) shall be entitled to enforce the aforesaid provisions as if they were a party to this Agreement. Save as otherwise expressly provided in this Agreement, no person who is not a party to this Agreement may enforce or is entitled to the benefit of any provision of this Agreement. The  consent of the Owner’s partners shall not be required for any amendment to, termination, or rescission of this Agreement.